Saturday, July 2, 2011

Lessons of Service Delivery - Cust is always right - Customer is always right .,.,.$


Caller   :                     Hi, our printer is not working.

Customer Service
 :     What is wrong with it?

Caller
  :                      Mouse is jammed..

Customer Service
 :     Mouse? Printers don't have a mouse you fool….!


Caller
 :                        Mmmmm…??.. Oh  really  ?... I will send a picture, see idiot ,,,,,,,,,,,,
  

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Moral: Customer is always right listen him thoroughly and believe what he is saying.



 
 
Thanks and best regards,
 
Ŧ Bath

--
It's not your fault that you Born Poor.,.,.$
 
But if you die Poor then it's ONLY your fault .,.,.$

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